Here's another update on Apple's lack of support.
Now they are claiming that, not only is my Newton beyond economical repair,
but every single component is broken, and it is non-functional.
I admit that it was pretty banged up when I sent it in, but it absolutely
worked. I thought they would fix it (or replace it) even if it was
completely dead, so I had no reason to claim it was working before hand.
But it was.
And now it's not.
And they won't do a damn thing. They say that's how it was when they
received it and they take no responsibility!
Blah!!!
I'd say that I would think twice before buying another Apple product, but
who am I kidding. I don't have that kind of will power. But I am pissed.
I would understand (reluctantly) if they couldn't fix it, but I can't
believe they are sending it back in worse condition than when I sent it in.
Loren
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