On 11/27/01 9:53 AM, "Loren Finkelstein" <Loren_at_Finkelstein.Net> wrote:
> Ok, you all might remember that a week or 2 ago I sent my upgraded MP2K in
> to Apple for a $180 overhaul, after having dropped it and cracked the frame
> (It still worked though).
>
> I just got a message on my answering machine from them. Essentially they
> said that my Newton is "beyond economical repair." It has a lot of broken
> components and would pretty much need to be replaced and/or rebuilt from
> scratch?
>
> So, they are just shipping it back to me, still broken!!!
>
> I have very distinct memories of people here mentioning that they shipped
> back Newtons that had been crushed and Apple replaced them.
>
> An I nuts? Do I have anything I can say to this guy on the phone that might
> get him to do something???
>
> The message said they would ship it back to me tomorrow (Wednesday) if they
> didn't hear from me. He said he didn't want to just ship it back after
> leaving a message on my machine, without talking to me. So, quick responses
> would be helpful.
I'm kinda speechless! What does that mean, "beyond economical repair"???
Isn't Apple charging for the repair in the first place? At least, they
should provide you with an adjusted cost of what it would be should you
decide them to fix it. If it's still working, I can't imagine there are much
expensive parts that are broken. From your description, only the case seems
to have suffered. Darn! That's plastic, for God's sake! If Apple is starting
to act like this, I really don't know what that bodes for the future...
-Laurent.
-- ===================================================================== Laurent Daudelin Developer, Multifamily, ESO, Fannie Mae mailto:Laurent_Daudelin_at_fanniemae.com Washington, DC, USA ********************** Usual disclaimers apply ********************** candygrammar n.: A programming-language grammar that is mostly syntactic sugar; the term is also a play on `candygram'. COBOL, Apple's Hypertalk language, and a lot of the so-called `4GL' database languages share this property. The usual intent of such designs is that they be as English-like as possible, on the theory that they will then be easier for unskilled people to program. This intention comes to grief on the reality that syntax isn't what makes programming hard; it's the mental effort and organization required to specify an algorithm precisely that costs. Thus the invariable result is that `candygrammar' languages are just as difficult to program in as terser ones, and far more painful for the experienced hacker.-- This is the Newtontalk mailinglist - http://www.newtontalk.net To unsubscribe or manage: visit the above link or mailto:newtontalk-request_at_newtontalk.net?Subject=unsubscribe
This archive was generated by hypermail 2.1.2 : Sat Dec 01 2001 - 20:03:59 EST