Got my Newt back today - InterConnect port in place. The Proof of
Repair says Hardware Problem Replaced MLB. Motherboard? Other part?
Any hints, Memphis is closed.
sue
Susan Freeman wrote:
>
> Ouch! my call was only 20 minutes with no time wasted except that I
> started with a MP120 person who needed to transfer me to a MP2k person.
> Everyone can bank on talking to at least one tech support person for
> your case number (write it down) and one dispatch person for your
> dispatch number (write it down). I started with the regular 1-800
> number. Now waiting for the repair return -- business day 6 and
> counting -- with an estimate of 5 to 7 business days.
>
> "Humphreys, David" wrote:
> >
> > How did you spend the last 40 minutes?
> >
> > 9:30am
> >
> > Called Apple support in Memphis (1-800-767-2775). Spoke with 'Scott'.
> > Requested 'Newton repair'.
> > Put on hold for Newton Tech.
> > <snip>
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